Consumer Data Privacy Policy

We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

Information We Collect

We may collect:

Your name.
Contact information.
Delivery and billing addresses.
Email address and telephone number.
Payment-related information (processed securely by our payment service providers).
Information you provide when contacting us.

How We Use Your Information

Your personal information is used to:

Process and fulfil your orders.
Deliver products and services.
Communicate with you regarding your orders.
Respond to customer enquiries.
Improve our products, services, and website.
Comply with legal and regulatory obligations.

Payment Security

We do not store your full card details. Payments are processed securely through accredited payment service providers using industry-standard security measures.

Sharing Your Information

We only share your information with trusted third parties where necessary, such as:

Courier and delivery partners.
Payment service providers.
Service providers who assist in operating our business.
Authorities where required by law.
We do not sell your personal information.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

Your Rights

You may request to:

Access your personal information.
Correct inaccurate information.
Request deletion where legally permitted.
Withdraw consent where applicable.

If you have any questions regarding this Privacy Policy or your personal information, please contact us using the contact details provided on our website.